FAQ
How long does it take for local delivery?
2-3 working days
Do you ship worldwide?
Yes we do.
How long does it take for international orders delivery?
5-10 working days
What are the delivery charges?
BD 1.5 for local delivery | BD 3 to Durrat Al Bahrain
For international shipping, it varies based on weight and shipment destination. You can try and place an order and the shipping cost calculation will be provided in the checkout page section.
Can I track my order?
Once you place an order, you will receive a notification email with the order details, which includes a Delivery/Shipping tracking number. The tracking number starts with UB.
What payment methods can I use?
You can pay using Debit and Credit Card Payments.
Can I cancel or Return my order?
Yes, however you will be entitled for a store credit with the same product value to use for your future order. You will be receiving a Coupon code with the value amount for your future use.
Can I exchange my order?
Yes, however it depends on stock availability
Are there any costs associated with orders return?
Yes, for BD 1.5 for local delivery/exchange.
